At Burdock and bloom Labs LLC , product safety and customer satisfaction comes first. Each supplement and skin care item is carefully formulated, tested for quality, and sealed to unsure purity and freshness. Because our products are made for personal health and beauty use, we follow strict safety standards when handling returns.

Return Window

We accept returns of unopened, sealed, and unused products within 14 days of delivery. Eligible returns maybe exchanged or credited your account for future purchases.

To begin a return, please contact us at :

burdockandbloomlabs@outlook.com

with your order number and a photo of the product in its original packaging. We’ll provide a return authorization and simple next steps.

Please note: Return shipping costs are the responsibility of the customer, unless the item arrived damaged or defective.

Damaged or Defective Products

If your order arrives damaged, defective, or incorrect, please contact us within 5 days of delivery. We’ll gladly replace the item or issue a refund once verified. Burdock and Bloom Labs LLC will cover all shipping costs in these rare cases.

Health and safety Standards

Because supplements and skincare items are consumable, we cannot accept returns on an open item or used products. This policy protects all customers and ensures every product we ship fresh, untampered, and lab-grade safe.

Customer Care Promise

If something doesn’t meet your expectations, please reach out. While we don’t offer open-products refunds, our team is here to listen and help find a solution - whether that’s a replacement, store credit, or a personalized product recommendation.

In short:

• Returns accepted only for unopened items within 14 days

• Opened products are final sale (for safety reasons)

• Damaged or incorrect orders receive full replacement or refunds

Your trust means everything to us, and this policy helps us uphold the highest standards of product integrity and customer care.